For most companies, a workforce comprised of mostly remote employees is unchartered territory. Challenges lay waiting around every corner and successfully navigating this new world requires not only the ability to course-correct at a moment’s notice but also a flexible, experienced IT partner to help guide.
When March 2020 hit, little did anyone know by the end of the month the standard style of “reporting to the office” Monday-Friday from 9-5 would be turned on its head. With remote offices transitioning from a temporary solution to a permanent fixture, management teams scrambled to adjust to the changing landscape, while employees hastily converted living rooms, guest bedrooms, and kitchen tables into home offices. And in the midst of it all, the inherent challenges of working remotely— from security to Internet speed to phone systems.